Legal

Privacy Policy

Effective 24 February 2026

Polpetto (“we”, “us”, or “our”) is committed to protecting the privacy of educators, schools, families, and everyone who visits our website. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Polpetto is based in Singapore and operates in accordance with the Personal Data Protection Act 2012 (PDPA).

1. Information We Collect

We may collect the following types of information:

  • Information you provide: Name, email address, school or organisation name, and any other details you share when contacting us, creating an account, or making a purchase.
  • Payment information: When you purchase curriculum resources, payment is processed securely through our third-party payment provider. We do not store your full payment card details.
  • Usage information: Pages you visit, time spent on the site, browser type, device, and referring URL. This is collected through cookies and analytics tools.
  • Communications: Any messages, enquiries, or feedback you send us via our contact form or email.

2. How We Use Your Information

We use your information to:

  • Process purchases and deliver curriculum resources
  • Respond to your enquiries and provide customer support
  • Send you updates about new resources, if you have opted in to our newsletter
  • Improve our website and services
  • Comply with legal obligations

We will never sell your personal information to third parties.

3. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. These include:

  • Essential cookies: Required for the website to function (e.g. keeping you logged in).
  • Analytics cookies: Help us understand how visitors use our site so we can improve it. These are anonymised and do not identify you personally.

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features.

4. Third-Party Services

We use trusted third-party services to help run our website and business, including:

  • Payment processing
  • Email delivery
  • Website analytics
  • Hosting and content delivery

These services only receive the information necessary to perform their function and are bound by their own privacy policies.

5. Children’s Privacy

Polpetto creates curriculum resources for educators and families of young children. Our website and services are designed for adults — educators, school administrators, and parents. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account information is retained while your account is active. You may request deletion of your data at any time.

7. Your Rights

Under the PDPA and applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Withdraw consent for marketing communications at any time
  • Request deletion of your personal data

To exercise any of these rights, please contact us at hello@polpetto.com.

8. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Have questions about your privacy?

hello@polpetto.com →